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GoldMine Installation


As part of any larger GoldMine CRM Installation or GoldMine Review Othello Consultants would usually undertake a GoldMine Workflow Analysis and produce a detailed report.

Our experiences CRM Consultant will evaluate your Workflow and speak with the relevant users and managers to discover both how your current business processes work and how they may be improved upon with a comprehensive CRM Solution.

The aim of this CRM Workflow Analysis is to enable us to design a CRM System that takes into account all of your current business needs, those areas in which you want to improve and most importantly use our considerable experience gained from delivering successful CRM Installations to hundreds of other organisations since 1999 to suggest improvements and new ideas that you may not even have considered before.

Our Workflow Report will then detail our findings and propose a CRM Solution.  This will include a more detailed quote for areas such as data import or integration with other systems as well as any other new requirements identified. The Workflow Analysis Report will detail a blue print for the CRM Installation which will only proceed once it has been agreed by yourselves. It may also highlight areas which are not suitable or realistic for a CRM System so you can make an informed decision.

For more simple requirements or smaller businesses the GoldMine Installation day(s) may include some Workflow Analysis 'on the fly' to install a basic system with the minimum investment that can then be improved upon later.

The mechanics of a GoldMine Installation include working with your IT representatives to specify appropriate Server and Workstation performance.  We would then Install Microsoft SQL and GoldMine on your server and workstations. Detailed configuration of GoldMine will follow and it is likely that you will want at least some existing data uploaded to GoldMine.  Some GoldMine Software Installations are more simple than others and may fit into a single day. More often 2-5 days is a reasonable period to allow.